7 Slab Town Road
Cashiers, NC 28717  |  828-743-7706

manager@cashiersvillageinn.com

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Hotel 

Policies

Pet Policies

There is a $20 nightly fee, per pet. No more than 2 pets. We do not allow dogs over 100 lbs and reserve the right to turn away pets we deem dangerous or too large. There will be an additional cleaning fee of $150 for any excessive damage to the room.

Dogs must be leashed at all times while on property and guests are responsible for cleaning up pet waste. Pets may not be left alone in the room if they are known to bark.

 

The hotel reserves the right to ask guests to find alternative arrangements for the pets if the pet is deemed destructive to the room or other guests. Pet fees are non-refundeable.

Keyless Entry

On the day of check-in you will receive an email with your room number and check-in instructions.

We have a new state-of-the-art keyless entry system to allow our guests a seamless 24/7 check-in / check-out experience. We require a valid state ID and credit card on file for all reservations (no exceptions) in order to guarantee room access.

If you are checking in during our front desk hours, please come by the front desk to validate your payment and ID. If you are checking in after hours, please stop by the front desk  the following day during our office hours.

Cancellations & Payments

We charge the cost of the first night (+ tax) upon making the reservation. The remainder of your reservation cost will be charged upon check-in.

All reservations are fully refundable upto 72 hours prior to your check in date. If you need to make changes after you have already checked in, we will make adjustments based on our availability and occupancy.

Check In & Check Out

Check in is at 4pm.

Check out is at 11am.

Our front desk is open from 9:30am till 5:30pm. Winter Hours may vary based on weather and occupancy.

Room Occupancy

Our King rooms have a maximum occpancy of 2 adults only.

Our double bed rooms are for a max occupancy of 2 adults and 2 children only. 

We do not have cots or rollaway beds. Please do not use linens and duvets to create a makeshift bed for additional occupants. We will charge a $50/night for any unauthorized guests.

NO SMOKING 

Our hotel is a non-smoking property. We do not allow smoking or vaping of any kind, even medicinal. There will be a $300 fine for any violation. We do have designated outdoor smoking areas.

Laundry and Vending

Our property features a laundry and vending machine building right in the center of the property and is accessible 24/7. 

The building offers a coin operated washer and dryer, a soda vending machine, an ice machine, and microwaves.

We are not responsible for any damage caused to guest items while using the self-service laundry machines.

Guest laundry is available on weekdays before 9:30am and after 5:30pm only.

Guest Conduct

We ask that our guests are respectful to one another and to our staff. 

We are a safe space and do not allow firearms or weapons of any kind on property.

 

Some of our rooms have better insulation than others which is why we ask our guests to maintain quiet hours between 9:30pm - 8:30am.

Plumbing

As most mountain plumbing can be dificult at times, we ask our guests to be sensitive with the toilets. If needed, we have plungers in the laundry room for after hours use. Please be aware that it can take up to 24 hours to get a plumber on site.